Saturday, January 01, 2011

Ten Ideas for Making Sys Admins Life Easier

http://queue.acm.org/detail.cfm?id=1921361

A message from administrators to application vendors:
1. DO have a "silent install" option.
2. DON'T make the administrative interface a GUI.
3. DO create an API so that the system can be remotely administered.
4. DO have a configuration file that is an ASCII file, not a binary blob.
5. DO include a clearly defined method to restore all user data, a single user's data, and individual items
6. DO instrument the system so that we can monitor more than just, "Is it up or down?"
7. DO tell us about security issues.
8. DO use the built-in system logging mechanism 
9. DON'T scribble all over the disk.
10. DO publish documentation electronically on your Web site.